eCommerce Implementation Specialist
Company: HALO
Location: United States
Work Type: 100% Remote
Employment Type: Full-time
Salary: $50K–$80K per year
Experience Required: 4+ years
Contact Details
Accommodation Email: hr@halo.com
Important: This email is for reasonable accommodation requests during the hiring process. It is not for general application questions or application status updates.
About HALO
HALO helps brands create meaningful customer experiences and build brand engagement.
The company serves more than 60,000 clients globally. HALO provides branded merchandise and marketing solutions through a large network of employees and sales offices.
About the Position
HALO is looking for an eCommerce Implementation Specialist to build and launch websites on its enterprise ecommerce platform.
The specialist will manage website projects from kickoff through launch. The role combines website building, problem-solving, client communication, and project ownership.
The position requires knowledge of UI/UX design and responsive web development. Strong skills in HTML, CSS, and JavaScript are important.
Key Responsibilities
- Own the full website build process from kickoff through launch.
- Translate client requirements into complete ecommerce storefronts.
- Build responsive websites for desktop and mobile.
- Use HTML, CSS, and JavaScript to configure websites.
- Configure layouts and navigation.
- Manage website content and user experience.
- Configure product catalogs.
- Configure website search.
- Configure cart and checkout functions.
- Configure customer flows.
- Set up custom domains.
- Configure analytics.
- Support SEO setup.
- Configure third-party integrations.
- Troubleshoot website and platform issues.
- Use internal tools and documentation to solve problems.
- Identify issues that require developer or subject matter expert support.
- Escalate technical issues early with clear information.
- Review requirements before beginning a build.
- Identify project gaps and dependencies.
- Confirm technical approaches with project teams.
- Manage website project timelines.
- Track workload and progress.
- Monitor project risks and blockers.
- Coordinate with external development and integration teams.
- Perform quality checks throughout the build.
- Support formal testing.
- Resolve issues before client review.
- Resolve issues before launch.
- Serve as a technical contact during client conversations.
- Demonstrate websites to clients.
- Explain website functionality clearly.
- Answer build and design questions.
- Document project work.
- Provide a clean handoff after launch.
- Perform other assigned duties.
Required Qualifications
- 4+ years of experience building or implementing ecommerce websites or web applications.
- Experience with UI/UX design.
- Experience with front-end development.
- Experience configuring online stores or websites.
- Experience with enterprise ecommerce platforms.
- Experience with SaaS or custom ecommerce platforms.
- Working proficiency in HTML.
- Working proficiency in CSS.
- Working proficiency in JavaScript.
- Ability to read front-end code.
- Ability to write front-end code.
- Ability to troubleshoot front-end code.
- Strong eye for design.
- Ability to create responsive storefronts.
- Ability to translate brand direction into website designs.
- Ability to manage projects from start to finish.
- Strong organizational skills.
- Ability to meet deadlines.
- Ability to work with minimal direction.
- Strong problem-solving skills.
- Good judgment when deciding when to escalate issues.
- Excellent written communication skills.
- Excellent verbal communication skills.
- Confidence in client-facing discussions.
- Ability to explain technical concepts to non-technical audiences.
- Strong attention to detail.
- Ability to manage multiple website builds.
- Strong work ethic.
- Ability to work independently.
- Ability to collaborate with cross-functional teams.
- Ability to work under pressure.
- Ability to work overtime or outside normal hours when required.
Preferred Skills
- Knowledge of single sign-on (SSO).
- Familiarity with punchout integrations.
- Knowledge of procurement integrations.
- Familiarity with APIs.
- Experience with data feeds.
- Experience working with B2B ecommerce systems.
Education
- Bachelor's degree in Information Technology.
- Communications degree may be considered.
- Business degree may be considered.
- Related field degree required.
Work Environment
- 100% remote.
- United States-based position.
- Full-time work.
- Fast-paced ecommerce environment.
- Multiple projects may be managed at the same time.
- Regular client communication.
- Cross-functional collaboration.
- Minimal day-to-day supervision.
Compensation
The estimated salary range is $50K–$80K per year.
Actual compensation may vary based on responsibilities, experience, location, education, training, skills, internal equity, market data, and business considerations.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Disability insurance.
- Voluntary benefits.
- 401(k) retirement savings plan.
- Health Savings Account (HSA).
- Flexible Spending Account (FSA).
- Flexible scheduling.
- Career development opportunities.
- Internal advancement opportunities.
- Employee recognition programs.
Application Information
Applications are reviewed when there is a specific business need.
There is no fixed application deadline. The posting may be removed when the position is filled or is no longer available.
Applicants can complete the online application through HALO's official application system. A resume is optional.
The application includes general information, work history, education, compliance, and optional demographic questions.
Equal Opportunity
HALO is an equal opportunity employer.
The company is committed to an inclusive workplace and provides equal employment opportunities to qualified applicants under applicable law.
HALO participates in E-Verify.
Accommodation Contact
For reasonable accommodation during the application or selection process contact:
hr@halo.com
This email is for accommodation requests only.
How to Apply
Apply through HALO's official online application process.
Company Contact Information
HALO
Location: United States
Work Type: 100% Remote
Employment Type: Full-time
Accommodation Email: hr@halo.com