Google Workspace And Network Support

Company: StudentBridge
Position: IT Support & Systems Specialist
Industry: Education Technology / Software Services
Location: Atlanta, GA 30341, United States (Hybrid Work)
Employment Type: Full-time
Salary: $27.21 – $32.77 / Hour
Email: careers@studentbridge.com

Daily IT Operations:

• Manage hardware lifecycle including laptops, peripherals, and mobile devices
• Maintain accurate asset inventory and lifecycle documentation
• Configure and provision employee hardware and system access
• Ensure secure and reliable system availability for internal teams

User Access & Account Management:

• Coordinate employee onboarding and offboarding processes
• Set up and manage system accounts, permissions, and hardware access
• Administer Google Workspace including user accounts and group permissions
• Troubleshoot authentication or account access issues

Technical Support & Troubleshooting:

• Provide end-user support for hardware, operating systems, and applications
• Resolve connectivity issues involving Wi-Fi, VPN, DNS, and internal systems
• Support network printers and office devices including configuration and troubleshooting
• Handle internal IT requests through ticketing systems

Systems & Compliance Support:

• Maintain technical documentation and asset tracking records
• Assist with compliance initiatives including StateRAMP security standards
• Support accessibility compliance with WCAG guidelines
• Collaborate with engineering and security teams to resolve compliance-related technical challenges

Tools & Technologies:

• Google Workspace (G Suite) administration
• Windows and macOS operating systems
• Networking including Wi-Fi, VPN, and DNS troubleshooting
• Hardware asset management systems
• IT ticketing platforms and documentation tools

Required Skills & Qualities:

• Strong follow-through and proactive problem-solving mindset
• Clear communication and professional collaboration skills
• Organized, dependable, and solution-focused work approach
• Ability to manage multiple technical tasks efficiently

Employee Benefits:

• 401(k) retirement plan with company matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Hybrid work environment
• Team events and workplace perks

How to Apply:

Send your resume to careers@studentbridge.com to start the process today.