Client Care Coordinator Part-Time, $17/hr Pay | Paradigm Therapy

Company: Paradigm Therapy
Position: Patient Coordinator
Industry: Mental Health / Healthcare
Location: Remote (Raleigh, NC preference)
Employment Type: Part-time (10 hrs/week)
Salary: $17/hour
HR Contact: admin@paradigmtherapypractice.com

About the Role

• Act as first point of contact for new clients

• Provide warm and supportive intake experience

• Help match clients with suitable therapists

• Support light marketing and outreach activities

• Ensure smooth scheduling and front-end operations

Key Tasks

• Answer phone calls and emails promptly

• Conduct welcoming intake conversations

• Coordinate calendars and schedule appointments

• Maintain accurate client data in SimplePractice EHR

• Assist with social media and community outreach

• Track referral sources and intake metrics

• Monitor conversion rates and client flow

What They Want

• Friendly and professional communication style

• Strong written and verbal communication skills

• Detail-oriented and organized

• Comfortable with multitasking

• Compassionate approach with clients

• Tech-savvy with web-based tools

• Bonus: 3–5 years admin or healthcare experience

• Bonus: Experience with EHR systems like SimplePractice or TherapyNotes

Why Join

• Fully remote flexible role

• Paid Time Off available

• Supportive and collaborative team

• Meaningful work helping clients

• Opportunity to grow with expanding practice

• Build skills in operations and client experience

• Positive and professional work culture

How to Apply

Send your resume or contact on WhatsApp at admin@paradigmtherapypractice.com